Terms of service

Terms of Service

Overview

Welcome to Philly Hype — Hype That Gives Back.

The terms “we,” “us,” and “our” refer to Philly Hype — Hype That Gives Back. Philly Hype operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience.

Philly Hype is powered by Shopify, which enables us to provide our online store and related services to you.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you visit, interact with, or purchase from our store.

Please read these Terms carefully. They include important information about your legal rights, warranty disclaimers, limitations of liability, order terms, shipping terms, and other conditions that apply when using our website or purchasing from Philly Hype.

By visiting, browsing, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our website or services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. If you allow a minor dependent to use our website or services on a device you own, purchase, or manage, you are responsible for that use.

To browse our online store or purchase products, you may be asked to provide certain information, such as your name, email address, billing address, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide this information.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

Philly Hype offers a curated selection of streetwear, sneakers, accessories, and related products. Many of our products may be resale, vintage, pre-owned, limited-release, or otherwise sourced from third-party marketplaces, individual sellers, or prior owners.

We make every effort to accurately represent each product through product titles, descriptions, photos, sizing, condition notes, and other available details. However, product color, texture, fit, and appearance may vary depending on your device, screen settings, lighting, and other factors.

Because some items may be pre-owned, vintage, or resale, they may show signs of normal wear, aging, storage, handling, or prior use. Any known condition details will be included in the product listing when reasonably available. Please review all product photos, descriptions, sizing, and condition notes carefully before purchasing.

Unless otherwise stated in the product listing, Philly Hype makes no guarantee that the appearance, fit, quality, or condition of a product will exactly match your expectations or appear exactly as displayed on your screen.

All product descriptions, prices, availability, and details are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 — Authenticity

Philly Hype is committed to offering authentic products. We take reasonable steps to review, source, and represent products accurately before listing them for sale.

However, Philly Hype is an independent resale and streetwear business and is not affiliated with, endorsed by, or officially connected to any third-party brand, designer, manufacturer, retailer, sports league, team, or organization unless expressly stated.

Brand names, logos, product names, trademarks, and other identifying marks are used solely to describe the products being offered for resale.

Section 4 — Give Back Commitment

Philly Hype is built around the idea of “Hype That Gives Back.” A portion of profits from sales is donated to Philly-based nonprofit organizations and community-focused causes.

Any donation-related statements on our website are intended to describe Philly Hype’s community commitment and business model. Donation amounts, recipients, timing, and related details may vary and may be updated over time at our discretion.

Section 5 — Orders

When you place an order, you are making an offer to purchase the selected product or products. Philly Hype reserves the right to accept or decline your order for any reason at our discretion.

Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting. Once an order is accepted, we may be unable to accommodate cancellation requests.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, and/or phone number provided at the time the order was placed.

Purchases are subject to our Refund Policy and any return or exchange terms posted on our website.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale, export, or unlawful activity.

Section 6 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be reflected in your order confirmation.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, import charges, or other applicable fees.

We may offer promotions from time to time. Promotions may be governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will control for that specific promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and payment information as needed so that we can complete transactions and contact you when necessary.

You represent and warrant that any credit card or payment information you provide is accurate, that you are authorized to use the payment method provided, and that you will pay all charges incurred at the posted prices, including applicable taxes, shipping, and handling fees.

Section 7 — Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. Philly Hype is not liable for shipping or delivery delays caused by carriers, weather, customs, incorrect addresses, failed delivery attempts, events outside our control, or other circumstances beyond our reasonable responsibility.

Once an order is transferred to the shipping carrier, risk of loss may pass to you, subject to applicable law. Please make sure your shipping information is accurate before placing an order.

If you experience an issue with shipping or delivery, please contact us and we will make reasonable efforts to assist.

Section 8 — Returns and Refunds

Returns, refunds, exchanges, and cancellations are handled in accordance with the Refund Policy posted on our website.

Because Philly Hype sells curated resale, vintage, limited-release, and/or pre-owned products, certain items may be final sale unless otherwise stated. Please review the product listing and refund terms carefully before purchasing.

Section 9 — Intellectual Property

Our website and services, including but not limited to our name, logos, text, displays, images, graphics, product photography, videos, audio, design, layout, and arrangement, are owned by Philly Hype, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use our website and services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our prior written consent.

Nothing in these Terms grants you any license or ownership rights in Philly Hype’s trademarks, copyrights, branding, content, or other intellectual property.

Philly Hype’s names, logos, product names, designs, slogans, and related branding are trademarks or brand assets of Philly Hype. You may not use them without our prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, designs, and slogans appearing on our website are the trademarks of their respective owners.

Section 10 — Optional Tools

We may provide access to tools, features, apps, integrations, or services offered by third parties. We do not monitor, control, or have input over all third-party tools.

You acknowledge and agree that third-party tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind. We are not responsible or liable for your use of third-party tools.

Your use of any optional third-party tools is entirely at your own risk and discretion. You should review and understand the terms provided by the relevant third-party provider before using those tools.

We may also offer new features, tools, or resources through our website in the future. Any new features will also be considered part of our services and subject to these Terms of Service.

Section 11 — Third-Party Links

Our website may contain links, embedded functionality, or materials provided or operated by third parties. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites or services.

If you access third-party materials, websites, or services through our website, you do so at your own risk.

We are not liable for any harm, damages, or issues related to your access to third-party websites or your purchase or use of products, services, resources, or content from third parties.

Please review third-party policies and practices carefully before engaging in any transaction with them.

Section 12 — Relationship with Shopify

Philly Hype is powered by Shopify, which enables us to provide our online store and related services. However, any sales and purchases made through our store are made directly with Philly Hype.

By using our website or purchasing from our store, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Philly Hype, including any injury, damage, loss, claim, or issue resulting from purchased products or services.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Philly Hype.

Section 13 — Privacy Policy

Personal information collected through our website and services is subject to our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process personal information related to your access to and use of our store in order to provide and improve the services used to operate our website.

Information you submit through our website may be transmitted to and shared with Shopify and other third-party service providers, which may be located in countries other than where you reside.

Please review our Privacy Policy for more information about how Philly Hype, Shopify, and our service providers may collect, use, and share personal information.

Section 14 — Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, product comments, or other content, you grant Philly Hype a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that feedback in any medium for any purpose, including commercial use.

We may use feedback to operate, evaluate, improve, promote, and enhance our website, products, services, and customer experience.

You represent and warrant that you own or have all necessary rights to submit your feedback and that your feedback does not violate the rights of any third party.

We are not obligated to maintain feedback in confidence, pay compensation for feedback, or respond to feedback.

We may monitor, edit, or remove feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, abusive, misleading, infringing, or otherwise objectionable.

You are solely responsible for any feedback you submit and its accuracy. We assume no liability for feedback submitted by you or any third party.

Section 15 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order.

Section 16 — Prohibited Uses

You may access and use our website and services for lawful purposes only.

You may not access or use our website or services, directly or indirectly:

  • For any unlawful, fraudulent, abusive, or malicious purpose;

  • To violate any federal, state, local, international, or other applicable law or regulation;

  • To infringe upon or violate our intellectual property rights or the rights of others;

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person;

  • To submit false, misleading, or inaccurate information;

  • To transmit or upload viruses, malware, or other malicious code;

  • To send spam, phishing messages, unauthorized promotions, or other unsolicited communications;

  • To impersonate any person or entity;

  • To interfere with or disrupt the operation, security, or functionality of our website;

  • To scrape, copy, extract, reproduce, resell, or exploit any portion of our website or services without authorization;

  • To collect or track the personal information of others;

  • To bypass, circumvent, or interfere with security measures, access restrictions, robot exclusion headers, or other protective measures we use.

We reserve the right to suspend, disable, or terminate your access to our website or services at any time, without notice, if we determine that you have violated these Terms.

Section 17 — Automated Tools, Bots, and Agents

This section applies if you use, allow, enable, or cause the deployment of any bot, crawler, scraper, automated tool, AI agent, software, or service to access, use, interact with, or extract information from our website or services.

No automated tool, bot, scraper, or agent may access, use, or interact with our website or services in a way that violates these Terms, bypasses restrictions, conceals its identity, mimics human behavior to avoid detection, or circumvents measures intended to control automated access.

We may limit, restrict, block, or otherwise control whether and how automated tools, bots, scrapers, crawlers, AI agents, or similar technologies access our website or services.

Automated tools must not interfere with our website, place excessive load on our systems, collect personal information, copy or extract content without authorization, or engage in activity that may harm Philly Hype, Shopify, our customers, or our services.

Section 18 — Termination

We may terminate this agreement or your access to our website or services, in whole or in part, at our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 19 — Disclaimer of Warranties

The information presented on or through our website and services is made available for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly